FAQ's
Ordering & Shipping
- 1. What is the minimum order quantity, please?
- We accept small-batch sample orders. For microstrip products and cable/coaxial products, the minimum order quantity is 10 pieces, while for waveguide products, the minimum order quantity is 1 piece.
- 2. What are the shipping methods and delivery lead time?
- We generally use international express services such as DHL, UPS, and FedEx for shipping. The typical delivery lead time is 4 to 6 weeks.
- 3. What’s your sample lead time?
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- ▪ Standard models: 4 weeks
- ▪ Custom designs: 6-8 weeks (includes testing reports)
- 4. What's your MOQ and pricing approach?
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We operate on volume-based tiered pricing customized per product/project:
- ▪ 10-100pcs
- ▪ 101-1,000pcs
- ▪ 1,001-5,000pcs
- ▪ 5,001-10,000pcs
- ▪ 10,001-30,000pcs
- ▪ 30,000+pcs (Enterprise solutions)
Standard MOQ: 10pcs (flexible for custom requirements)
Customization Service
- 1. Do you accept product customization?
- We can customize products according to the specific requirements of our customers.
- 2. Can you customize connectors and dimensions?
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Yes! We adapt:
- ✅Interface types: SMA/N-type/flange/waveguide
- ✅Size: From 3mm miniatures to rack-mounted units
- ✅Power: 5W~5000W
- 3. Do you provide test fixtures?
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We design application-matched fixtures ($300-$800) with:
- ▪ S-parameter validation
- 4. Do you support OEM/white-label production?
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Yes! We offer full OEM & white-label solutions including:
- ✅Custom branding (logos, packaging, documentation)
- ✅Tailored technical specifications
- ✅Private labeling with your company identifiers
- ✅Optional NDAs for brand protection
Technical Specifications
- 1. What frequency ranges do your circulators/isolators cover?
- We support 20MHz to 100GHz+, with standard models for 5G (3.5GHz), satellite (Ku/Ka-band), and radar applications. Custom frequencies available.
Quality & Certification
- 1. Do you provide test reports for your products?
- We provide test reports for our products. We conduct performance testing and record data for all products. For specific experimental requirements, we perform sampling tests.
- 2. What certifications do your products have?
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All products comply with:
- ▪ ISO 9001 & GJB9001C (military standard)
- ▪ RoHS/REACH
- ▪ CE marking for EU market
- 3. How do you ensure quality in mass production?
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- ▪ 100% RF testing + burn-in
- ▪ Batch-specific CoC (Certificate of Conformity)
- ▪ 3D inspection reports available
